Internal and External Stakeholder Engagement
Clariant stays attuned to the needs of its key stakeholders through continuous dialog, gaining insight into future trends, changing market requirements, and global developments. This helps Clariant quickly develop solutions for its customers and achieve value for all its stakeholders.
1. Appreciation is essential to Clariant’s stakeholder engagement
Customers, employees, and shareholders, as well as the environment, are Clariant’s key stakeholders. By fostering a culture of dialog and mutual respect, dedicating itself to sustainable, innovative technologies, and continually upholding transparency and integrity, Clariant shows its appreciation to all of them. Appreciating stakeholders’ needs and developing corresponding solutions that set new industry benchmarks while meeting stringent standards lie at the core of Clariant’s holistic approach to value creation.
2. Stakeholder engagement leads to insight and value creation
Clariant continually and creatively engages its stakeholders to understand their needs, stay attuned to their concerns, and gain valuable insights that can lead to sustainable value creation.
3. Examples of stakeholder engagement
To understand customer needs and develop corresponding solutions, Clariant focuses on building strong customer relationships. In addition to daily interactions, Clariant engages with its customers through trade fairs, customer interviews, innovation workshops, and its biennial customer satisfaction survey, among other venues.
Clariant is committed to creating a collaborative working environment inspired by its core value of appreciation. Understanding that its people are its key competitive factor, the company engages with employees on all levels to capitalize on the full potential of its diverse workforce.
As a publicly listed company, Clariant strives to maintain a broad shareholder base and reliable long-term-oriented anchor shareholders. The company focuses on realizing above-average returns and transparently communicating its financial and nonfinancial performance through its annual Integrated Report and regular investor updates, in addition to other channels.
Clariant prioritizes protecting the environment by providing safer and more sustainable solutions, minimizing the impacts of its operations on the environment, and safeguarding natural resources.
As suppliers are critical to Clariant’s value creation and overall sustainability performance, Clariant continuously evaluates spend effectiveness, reduces procurement risks, and engages with its suppliers through several channels, including performance assessment reviews, the Together for Sustainability initiative (TfS), and yearly procurement events.
Participating in relevant public policy developments is a key feature of Clariant’s corporate responsibility. Engagement in trade associations and other platforms helps Clariant articulate its positions in various policy areas and supports strategic alignment across the industry.
Clariant recognizes the value of the United Nations Sustainable Development Goals as a common framework of action and language when communicating with stakeholders about its sustainability performance.
4. Stakeholder views are an integral part of Clariant’s materiality assessment
Stakeholder perspectives are integral to Clariant’s materiality assessment. Through a systematic process, their views are thoroughly reflected when identifying the economic, social, and environmental topics that offer the highest value-creation potential for the company and its stakeholders. By prioritizing the topics related to performance, people, and planet, Clariant can further develop its integrated management approach.
Stakeholders are people or groups whose interests are linked in various ways with those of a company. They include shareholders, business partners, employees, neighbors, and the community. View entire glossary