GRI Content Index

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-1	Foreword from the CEO	Interview with the CEO
G4-2	Key sustainability risks, opportunities and impacts	Integrated Report: Enterprise Risk Management (ERM)

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-3	Name of the organization	Group Overview
G4-4	Primary brands, products and services	Group Overview Integrated Report: Business Areas
G4-5	Location of the organization’s headquarters	Group Overview
G4-6	Number of countries where the organization operates	Integrated Report: 36. Important subsidiaries
G4-7	Nature of ownership	Integrated Report: Principles of Corporate Governance
G4-8	Markets served	Integrated Report: Business Areas
G4-9	Scale of the organization	Group Overview People Integrated Report: Employees & Leadership		PwC
G4-10	Total workforce			PwC
G4-11	Bargaining agreements
G4-12	Organization’s supply chain
G4-13	Significant changes during the reporting period	Group Overview
G4-14	Implementation of precautionary principle
G4-15	Support for external initiatives
G4-16	Memberships in associations/interest groups

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-17	Entities included in the report	Group Overview
G4-18	Definition of report content and boundaries	Strategy & Materiality
G4-19	Material aspects	Strategy & Materiality
G4-20	Material aspects and report boundaries within the organization	Strategy & Materiality
G4-21	Material aspects and report boundaries outside the organization	Strategy & Materiality
G4-22	Changes to the company compared to previous year	Group Overview
G4-23	Significant changes in scope and aspect boundaries from previous reporting year	Group Overview

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-24	Stakeholders engaged by the organization	Strategy & Materiality
G4-25	Identification and selection of stakeholder groups
G4-26	Engagement of stakeholder groups
G4-27	Key topics raised through stakeholder engagement

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-28	Reporting period	Group Overview
G4-29	Date of most recent previous report	Group Overview
G4-30	Reporting cycle	Group Overview
G4-31	Contact point for questions regarding the report	Group Overview
G4-32	Reporting option chosen for the report	Group Overview
G4-33	External assurance	Independent Assurance Report

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-34	Governance structure	Integrated Report: Internal Organizational Structure Integrated Report: Principles of Corporate Governance
G4-35	Process for delegating authority for economic, environmental and social topics	Integrated Report: Internal Organizational Structure Integrated Report: Principles of Corporate Governance
G4-36	Responsibility for economic, environmental and social topics	Integrated Report: Internal Organizational Structure
G4-37	Processes for consultation between stakeholders and governance bodies	Integrated Report: Internal Organizational Structure
G4-38	Composition of highest governance body	Integrated Report: Principles of Corporate Governance
G4-39	Function of highest governance body	Integrated Report: Principles of Corporate Governance
G4-40	Nomination and selection processes for highest governance body	Integrated Report: Principles of Corporate Governance
G4-41	Processes for the highest governance body to ensure avoidance of conflict of interests	Integrated Report: Principles of Corporate Governance
G4-42	Highest governance body’s role in development of organization’s strategies related to economic, environmental and social impacts	Integrated Report: Principles of Corporate Governance
G4-43	Highest governance body’s collective knowledge of economic environmental and social topics	Integrated Report: Principles of Corporate Governance
G4-44	Highest governance body’s performance with respect to economic, environmental and social topics	Integrated Report: Principles of Corporate Governance
G4-45	Highest governance body’s role in identification and management of economic, environmental, and social risks and opportunities	Integrated Report: Principles of Corporate Governance
G4-46	Highest governance body’s role in reviewing organization’s risk management for economic, environmental and social topics	Integrated Report: Principles of Corporate Governance
G4-47	Frequency of highest governance body’s review of economic, environmental and social impacts, risks and opportunities	Integrated Report: Principles of Corporate Governance
G4-48	Review and approval of organization’s sustainability report	Integrated Report: Principles of Corporate Governance
G4-49	Communication of critical concerns to the highest governance body	Integrated Report: Principles of Corporate Governance
G4-50	Critical concerns communicated to highest governance body	Integrated Report: Principles of Corporate Governance
G4-51	Remuneration policies for highest governance body	Integrated Report: 1. Members and responsibilities of the compensation committee of the Board of Directors
G4-52	Process for determining remuneration	Integrated Report: 1. Members and responsibilities of the compensation committee of the Board of Directors
G4-53	Consideration of stakeholder’s view regarding remuneration	Integrated Report: 1. Members and responsibilities of the compensation committee of the Board of Directors
G4-54	Ratios of annual total compensation
G4-55	Ratios of percentage increase in compensation

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-56	Organization’s values, principles, standard and norms
G4-57	Internal and external mechanisms for seeking advice on ethical and lawful behavior
G4-58	Internal and external mechanisms for reporting concerns about unethical or unlawful behavior

G4 Standard Disclosures				Link		Comment		External Assurance		UNGC
G4-DMA		Disclosures on Management Approach		Strategy & Materiality Performance People Planet

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-EC1	Direct economic value generated and distributed	Integrated Report: Business Performance in 2016
G4-EC2	Risks and opportunities due to climate change	Strategy & Materiality
G4-EC3	Benefit plan obligations	Integrated Report: Summary of Financial Statements
G4-EC4	Financial assistance received from government	Integrated Report: Idea to Market
G4-EC5	Ratios of entry level wages
G4-EC6	Senior management hired from local community			PwC
G4-EC7	Infrastructure investments and services supported
G4-EC8	Indirect economic impacts
G4-EC9	Spending on local suppliers	Supply Chain Collaboration		PwC

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-EN1	Materials used	Facts & Figures – Planet		PwC
G4-EN2	Materials recycled
G4-EN3	Energy consumption inside the organization	Facts & Figures – Planet		PwC
G4-EN4	Energy consumption outside the organization	Facts & Figures – Planet
G4-EN5	Energy intensity	Facts & Figures – Planet		PwC
G4-EN6	Reduction of energy consumption	Energy efficiency
G4-EN7	Reductions in energy requirements of products and services	Energy efficiency
G4-EN8	Total water withdrawal	Facts & Figures – Planet		PwC
G4-EN9	Water sources significantly affected by withdrawal of water	Water Management
G4-EN10	Percentage and total volume of water recycled and reused			PwC
G4-EN11	Properties in protected areas or abutting protected areas
G4-EN12	Significant impacts on biodiversity in protected areas
G4-EN13	Habitats protected and restored
G4-EN14	Number of red list species impacted
G4-EN15	Direct greenhouse gas emissions	Facts & Figures – Planet		PwC
G4-EN16	Indirect greenhouse gas emissions (energy)	Facts & Figures – Planet		PwC
G4-EN17	Other indirect greenhouse gas emissions	Facts & Figures – Planet
G4-EN18	Greenhouse gas emissions intensity	Facts & Figures – Planet		PwC
G4-EN19	Reduction of greenhouse gas emissions	Energy efficiency
G4-EN20	Emissions of ozone-depleting substances	n.a.
G4-EN21	NO_x, SO_x and other significant air emissions	Facts & Figures – Planet		PwC
G4-EN22	Total water discharge	Facts & Figures – Planet		PwC
G4-EN23	Total weight of waste	Facts & Figures – Planet		PwC
G4-EN24	Total number and volume of significant spills	Occupational Health and Safety		PwC
G4-EN25	Hazardous waste	Facts & Figures – Planet		PwC
G4-EN26	Waste water and biodiversity	Water Management
G4-EN27	Environmental impact mitigation of products and services	Strategy & Materiality
G4-EN28	Packaging material
G4-EN29	Significant fines and non-monetary sanctions for non-compliance with environmental laws and regulations			PwC
G4-EN30	Environmental impacts of transporting products	Supply Chain Collaboration Renewable Raw Materials
G4-EN31	Environmental protection expenditures and investments by type
G4-EN32	New suppliers screened using environmental criteria	Supply Chain Collaboration		PwC
G4-EN33	Environmental impacts in the supply chain	Supply Chain Collaboration		PwC
G4-EN34	Grievances about environmental impacts			PwC

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-LA1	New employees hired and turnover rate			PwC
G4-LA2	Employee benefits
G4-LA3	Return to work after parental leave			PwC
G4-LA4	Notice periods regarding significant changes
G4-LA5	Employees represented in health and safety committees			PwC
G4-LA6	Rates of injury, occupational diseases, lost days, and work-related fatalities	Facts & Figures – People		PwC
G4-LA7	Risk control and programs regarding serious diseases
G4-LA8	Health and safety topics covered in formal agreements
G4-LA9	Hours of training	Integrated Report: Employees and Leadership		PwC
G4-LA10	Skills management	Integrated Report: Employees and Leadership
G4-LA11	Performance review and employee development	Integrated Report: Employees and Leadership		PwC
G4-LA12	Composition of governance bodies and breakdown of employees	Integrated Report: At a glance Integrated Report: Employees and Leadership Integrated Report: Corporate Governance		PwC
G4-LA13	Ratio of base wages for women and men	Integrated Report: Compensation Report		PwC
G4-LA14	New suppliers screened using labor practices criteria	Supply Chain Collaboration		PwC
G4-LA15	Significant impacts for labor practices in the supply chain	Supply Chain Collaboration		PwC
G4-LA16	Grievances about labor practices			PwC

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-HR1	Investment agreements that include human rights clauses/have undergone human rights screening
G4-HR2	Training on human rights relevant to operations
G4-HR3	Number of incidents of discrimination and actions taken			PwC
G4-HR4	Risk to right to exercise freedom of association and collective bargaining
G4-HR5	Risk of incidents of child labor
G4-HR6	Risk of incidents of forced or compulsory labor
G4-HR7	Security personnel trained	n.a.
G4-HR8	Number of incidents where the rights of indigenous people were violated
G4-HR9	Operations subject to human rights reviews
G4-HR10	New suppliers screened using human rights criteria	Supply Chain Collaboration		PwC
G4-HR11	Significant human rights impacts in the supply chain	Supply Chain Collaboration		PwC
G4-HR12	Grievances about human rights			PwC

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-SO1	Programs and practices regarding the impacts of operations on communities
G4-SO2	Impact of operations on local communities
G4-SO3	Operations assessed for risks related to corruption and risks identified
G4-SO4	Employee training in anti-corruption policies and procedures
G4-SO5	Actions taken in response to incidents of corruption			PwC
G4-SO6	Political contributions
G4-SO7	Legal actions for anti-competitive behavior			PwC
G4-SO8	Monetary value of significant fines			PwC
G4-SO9	New suppliers screened using criteria for impacts on society	Supply Chain Collaboration		PwC
G4-SO10	Impacts on society in the supply chain	Supply Chain Collaboration		PwC
G4-SO11	Grievances about impacts on society			PwC

G4 Standard Disclosures		Link	Comment	External Assurance	UNGC
G4-PR1	Impacts of products	Product Portfolio
G4-PR2	Non-compliance with regulation concerning health and safety impacts of products
G4-PR3	Information on products and services	Product Stewardship
G4-PR4	Violations of regulations concerning product labeling
G4-PR5	Surveys of customer satisfaction
G4-PR6	Sale of banned or disputed products
G4-PR7	Non-compliance with regulations and voluntary codes concerning marketing communications
G4-PR8	Complaints regarding breaches of customer privacy
G4-PR9	Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of product and services

Sustainability Report

Integrated Report

Sustainability Report 2016

General Standard Disclosures

Strategy and Analysis

Organizational Profile

Identified Material Aspects and Boundaries

Stakeholder Engagement

Report Profile

Governance

Ethics and Integrity

Specific Standard Disclosures

Disclosures on Management Approach

Economic

Environmental

Social

Labor Practices and Decent Work

Human Rights

Society

Product Responsibility

FURTHER READING